Privacy Policy

Last updated: 29 May 2026

1. Overview

Tarcy (https://tarcy.in) is a product of Labrats. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our service.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, and password when you create an account.
  • Payment Information: Billing details processed securely through our payment partner (Razorpay). We do not store your full card details.
  • Session Data: Screen frames captured during active sessions for real-time AI analysis. These are processed transiently and not stored permanently.
  • Usage Data: Session duration, features used, and interaction patterns to improve our service.
  • Device Information: Browser type, operating system, and screen resolution for service optimization.

3. How We Use Your Information

  • To provide and maintain the Tarcy service.
  • To process payments and manage subscriptions.
  • To generate session summaries and improve AI guidance quality.
  • To send important service-related communications.
  • To detect, prevent, and address technical issues and abuse.
  • To comply with legal obligations.

4. Screen Sharing & Data Privacy

When you share your screen during a Tarcy session, screen frames are captured and sent to our AI for real-time analysis. We want you to know:

  • Screen data is processed in real-time and discarded after the session ends.
  • We do not record, save, or archive your screen content unless you explicitly opt into session recording features.
  • AI-generated session summaries contain text descriptions only, not screenshots.
  • You should avoid sharing screens that contain sensitive information such as passwords, financial data, or personal identification documents.

5. Cookies & Tracking

We use essential cookies for authentication and session management. We also use Google Analytics to understand usage patterns. You can disable non-essential cookies through your browser settings.

6. Third-Party Services

We may share limited data with the following third-party services:

  • Google Cloud / AI APIs: For AI processing and voice synthesis.
  • Razorpay: For payment processing.
  • Google Analytics: For anonymous usage analytics.

We do not sell your personal data to any third party.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure authentication, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your account information for as long as your account is active. Session data is processed transiently and discarded. Usage logs are retained for up to 90 days. You may request deletion of your account and associated data at any time.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Withdraw consent for data processing.
  • Export your data in a portable format.

To exercise any of these rights, contact us at hello@tarcy.in.

10. Children's Privacy

Tarcy is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or an in-app notification. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us: